Reference

polo188 Privacy Policy for Your Account

Our Privacy Policy explains how polo188 handles the details you provide when you open an account, verify your phone, sign in on mobile, or check DANA and QRIS…

Clear data purposesWallet status checksMobile session detailsDirect privacy requests
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PRIVACY CONTACT PATH

Check Privacy Questions Beside Account Help

A clear contact path matters when your account record or wallet reference needs attention. From the account help area, send a privacy request with the email or phone detail linked to your account and describe the exact change you need. We use that context to locate the right record, explain the next account step and keep your request separate from a normal cashier-status question.

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Account details

Tell us whether your request concerns your phone verification, sign-in record or contact detail. We may ask for an account match before changing personal data.

Wallet reference

Include the DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference when your privacy question relates to a payment record.

Site contact

Use the support contact path shown beside account help. We will explain what can be changed, what must be retained and which verification step applies.

DATA HANDLING

Explore How We Handle Your Privacy

We keep this policy practical by linking each data type to an account task. A mobile sign-in, a QRIS status check and a request to correct your phone detail do not need…

Account records

We use your account identifier, contact detail and phone-verification result to match you with the correct sign-in record. We do not need wallet passwords to identify a DANA or QRIS reference.

Cookies and sessions

Cookies and session signals help keep a mobile browser signed in during an active visit, remember selected site settings and identify an unusual access pattern. You can manage cookie choices through your browser.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references can help match a payment event. We use these references for status checks rather than collecting your wallet password.

Account security

Phone verification, sign-in records and device signals help us protect account access. If a mobile session looks unusual, we may ask you to confirm the account detail before proceeding.

Retention periods

We keep each record for the period needed for its stated account, safety or legal purpose. When that period ends, the record is removed, anonymised or isolated from routine account access.

Changes and questions

You can ask us to correct an account detail, explain a data use or address a privacy concern through the support contact path. We may request verification before making a change.

Browse Answers About Privacy Policy

These answers address the privacy searches we hear most often before an account is opened. They cover account creation, mobile access, cookies, local wallets and correction requests. If your question is not listed, contact us through the account help path with the detail you want us to check.

The polo188 Privacy Policy covers account details, phone verification, sign-in and device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use phone verification to match you with the correct account record and help protect sign-in access. If you ask to change that detail, we may request another account check before updating it.

Yes. It explains how session signals and cookies can support an active mobile sign-in, remember selected site settings and flag unusual access. Your browser controls provide a way to manage cookie choices.

We may retain a DANA or QRIS payment reference to match a status event or answer an account question. The reference is handled for that purpose, and it does not require us to store your wallet password.

Yes. Send the request through the support contact path and name the account detail needing correction. We may verify your phone or account identifier first, then explain the available change and retention conditions.

Retention depends on the record and its stated account, safety or legal purpose. When that purpose ends, we remove, anonymise or isolate the record from routine account access.

It applies to personal data handled through the site for Indonesian accounts, while access and eligibility depends on local law. The policy page remains the place to check the wording that applies before account access.

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